Menu > User Management > New User > Input the ID > Enroll FP > Press Finger 3 times on the scanner > Press OK again to enroll another fingerprint (optional) > Press ESC after the enrollment is completed

Menu > User Management > New User > Input the ID > Enroll Password > Input Password & Confirm Password > Press OK

Menu > User Management > New User > Input the ID > Badge Number > Present the card.

Menu > User Management > New User > Input the ID > Enroll Face > Follow the instruction showed on screen

Menu > User Management > Add user (For enrolled user, under "All User" selection, select Edit) > User Role, change the Normal User to Super Admin.
*Note: This will cause only the admin user will able to access the terminal menu.

Menu > User Management > All User > Select the user > Edit/Delete

Plug in the USB Flash Disk into terminal USB Port, then go to Menu > USB Manager > Download > Select User Data or Attendance Data
*Note:
User Data - User file
Attendance Data - Attendance file

Plug in the USB Flash Disk into terminal USB Port, then go to Menu > USB Manager > Upload > Upload User

Menu > Comm. > Ethernet > IP Address

Menu > Comm. > PC Connection > Device ID

Answer: Menu > Data Management > Delete Data > Delete Attendance Data
*Note: Download & backup the attendance log before delete all the attendance log is recommended.

Menu > Data Management > Delete Data > All Data

Menu > Data Management > Delete Data > Delete Admin Role

Menu > System > Date & Time > Set Date (adjust date) or Set Time (Adjust time)

Menu > System > Fingerprint > 1:N Threshold Value

Menu > System > Fingerprint > FP Sensor Sensitivity

Menu > System > Attendance > Duplicate Punch Period(m)

Menu > System > Attendance > Periodic Del of ATT Data

Menu > Attendance Search > Input the Employee ID and Press OK > Select the Time Range and Press OK

Menu > System Info > Device Capacity

Menu > System Info > Device Info

Method 1: Hold the power button for 3 seconds to turn off the terminal, and press power button to start terminal again.

Method 2: Press the Reset Button on the terminal.

Method 3: If your terminal device is connected to network
Open ECOTIMEPRINT ETA2 system on your pc, go to Terminal Setup > Device Setup


2. Select the terminal and click Device Manager


3. Make sure the IP Address is correct and click Connect


4. Click Restart

Step 1: Make sure the USB Flash Disk have enough space available & under FAT32 format. (USB Flash Disk with 32GB or lower is recommended)
Step 2: Restart the terminal device, then plug in the USB Flash Disk and try download again.

Note: For 5V terminal device, make sure the power adapter has balanced ampere.

This is high chance cause by the failure of CMOS Battery in the terminal device. Please contact your vendor to replace the CMOS Battery.

If your terminal is connected via network:
1. Open ECOTIMEPRINT ETA2 system on your pc, go to Terminal Setup > Device Setup


2. Select the terminal and click Device Manager


3. Make sure the IP Address is correct and click Connect


4. Click clear administrator



If your terminal is not connected to network:
1. Please provide your terminal device Serial Number to your Vendor, a temporary password will be provided.
(To get device Serial Number, long press "ESC" button for 3 seconds on device home screen)
2. Press Menu on the terminal device, when the screen show "Please Verify", Press "8888" ID and Press OK, then key in the temporary password provided by your vendor and press OK.
3. Go to Data Mgt. > Delete Data > Delete Admin Role